Effective October 20, 2026

SMS terms and conditions

Third Level IT LLC — service and website lead notifications.

What you are signing up for

Business owners and designated service contacts may choose to receive automated text messages from Third Level IT LLC about their TLI services. Messages include website lead notifications, account and service updates, and onboarding or service appointment reminders. This program does not enroll your website visitors in your business’s marketing campaigns.

Optional enrollment and confirmation

Complete the separate SMS consent section of your TLI service agreement, providing the mobile number you control. We send a confirmation text and require a YES reply before enabling service and lead alerts. We record the agreement date, number and confirmation timestamp. Signing a general service agreement, providing a phone number, or visiting this website alone does not enroll you. SMS consent is optional and is not a condition of purchase.

Read and print the SMS consent addendum.

Frequency and charges

Message frequency varies with your service activity and website inquiries. Message and data rates may apply according to your mobile plan. Contact your mobile carrier about your plan and charges.

Stop or restart messages

Reply STOP to cancel text messages. You may receive one confirmation of your opt-out; further program messages will stop. To request re-enrollment, reply START or contact TLI. TLI will verify your enrollment before resuming alerts. If you change or give up your mobile number, tell us so we can update your record. You may use email or your agreed service contact method without enrolling in SMS.

Help and contact

Reply HELP for messaging help, or email info@thirdlevelit.com. You can also call (313) 765-0039. Third Level IT LLC operates this messaging program.

Delivery and availability

Delivery depends on your carrier and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Do not use this notification channel for emergencies or as the only way to report an urgent service issue.

Privacy

We do not sell or share mobile numbers or SMS consent with third parties or affiliates for their marketing or promotional purposes. Read our SMS privacy disclosures for how we use, protect and retain enrollment and messaging records.

Updates

The effective date identifies this version. Material changes to the messaging purpose or consent requirements will require appropriate notice and any new consent needed before messages change.